Le Rivage, Theatre Row, NYC + Hell’s Kitchen
Silly me. I've avoided dining on Theatre Row, remembering it as too touristy. I decided to book the longtime French bistro serving classic fare in an old-world, rustic setting, mentioning we were celebrating a birthday. Since reading both Danny Meyer's "Setting the Table" and Will Guidara's "Unreasonable Hospitality," focusing on hospitality, I've been noticing exceptional service even more. The hostess warmly greeted me as I entered the restaurant for lunch, inquiring whose birthday it was. I said, mine. A few minutes after being seated, my server came to the table, introduced himself, welcomed me by name and said, Happy Birthday! We were off to a great, hospitable start. When my guest [...]